IT (information technology) consulting account manager
3 months ago
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- or equivalent experienceTasks
- Confer with clients to identify requirements
- Document technical requirements to ensure that products, processes and solutions meet business requirements
- Prepare cost-benefit and return-on-investment analyses to support system implementation
- Design, develop and implement information systems business solutions
- Provide advice on information systems strategy, policy, management and service delivery
- Assess physical and technical security risks to data, software and hardware
- Develop policies, procedures and contingency plans to minimize the effects of security breaches
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices, software products and information systems
- Resolve conflict situations
- Operate automatic or other testing equipment to ensure product quality
- Consult with clients after sale to provide ongoing support
- Execute and document results of software application tests and information and telecommunication systems tests
- Consult with clients to determine project needsComputer and technology knowledge
- Linux
- Internet
- File management software
- Security software
- Word processing software
- Presentation software
- Communication software
- Project management software
- Software development
- MS Office
- MS Windows
- MS OutlookArea of work experience
- Project implementationArea of specialization
- Business methods analysisWork conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- SittingWorkplace information
- HybridOther benefits
- Free parking availableSupport for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilitiesSupport for newcomers and refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Does not require Canadian work experienceSupport for youths
- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
- Offers mentorship, coaching and/or networking opportunities for Veterans
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
- Supports Veterans in translating their military skills and experience into the language of the civilian job market Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Supports for visible minorities
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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