IT (information technology) consulting account manager

3 months ago


Richmond Hill, Canada Union Victory Canada Inc. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Bachelor's degree
  • Experience: 1 year to less than 2 years
  • or equivalent experienceTasks
  • Confer with clients to identify requirements
  • Document technical requirements to ensure that products, processes and solutions meet business requirements
  • Prepare cost-benefit and return-on-investment analyses to support system implementation
  • Design, develop and implement information systems business solutions
  • Provide advice on information systems strategy, policy, management and service delivery
  • Assess physical and technical security risks to data, software and hardware
  • Develop policies, procedures and contingency plans to minimize the effects of security breaches
  • Develop and implement policies and procedures throughout the software development life cycle
  • Conduct reviews to assess quality assurance practices, software products and information systems
  • Resolve conflict situations
  • Operate automatic or other testing equipment to ensure product quality
  • Consult with clients after sale to provide ongoing support
  • Execute and document results of software application tests and information and telecommunication systems tests
  • Consult with clients to determine project needsComputer and technology knowledge
  • Linux
  • Internet
  • File management software
  • Security software
  • Word processing software
  • Presentation software
  • Communication software
  • Project management software
  • Software development
  • MS Office
  • MS Windows
  • MS OutlookArea of work experience
  • Project implementationArea of specialization
  • Business methods analysisWork conditions and physical capabilities
  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • SittingWorkplace information
  • HybridOther benefits
  • Free parking availableSupport for persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilitiesSupport for newcomers and refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Does not require Canadian work experienceSupport for youths
  • Offers on-the-job training tailored to youth
  • Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market Support for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities


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