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customer information service representative

1 month ago

Whitehorse, Canada Midnight Sun Drilling Inc Full time
  • Education: No degree, certificate or diploma
  • Experience: Experience an assetTasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive credit and employment applications
  • Maintain and manage digital database
  • Answer clients' inquiries and provide informationComputer and technology knowledge
  • Internet
  • MS Excel
  • MS Windows
  • MS Word
  • MS OfficeSecurity and safety
  • Driving record check (abstract)Transportation/travel information
  • Valid driver's licenceWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Tight deadlines
  • Work under pressure
  • Bending, crouching, kneeling
  • Hand-eye co-ordination
  • Handling heavy loads
  • Physically demanding
  • Repetitive tasks
  • Standing for extended periods
  • WalkingOwn tools/equipment
  • Cellular phone
  • Internet accessScreening questions
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?Health benefits
  • Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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