Banquet Server 2-RRCR

2 weeks ago

Richmond, Canada CB Canada Full time

River Rock Casino Resort is currently looking an experienced Banquet Server to join our team. The successful candidate will report to the Manager, Food and Beverage and will be an integral part of our Food and Beverage team. The main responsibilities for this role will be assisting with room set up and serving of guests.

Duties and responsibilities for our next Banquet Server will include:

  • Assisting with room and table set up
  • Buffet and/or coffee break set up
  • Refreshing buffet and/or coffee stations
  • Serving guests menu items in a prompt and courteous manner and checking to ensure satisfaction
  • Performing pre and post shift duties, folding napkins, filling condiments etc.
  • Clearing tables, removing glasses and re-stocking if required
  • Assisting other Servers as necessary
  • Liaising and communicating effectively with all appropriate operational departments
  • Ensuring compliance with licensing laws, health and safety and other statutory regulations
  • Performing other duties as assigned or directed

Successful candidates will demonstrate the following qualifications:

  • Some experience in a Food and Beverage environment
  • Banquet experience an asset
  • Serving It Right, Smart Serve or IGB certification, or the ability to obtain a Serving it Right Certification
  • he ability to stand for long periods of time
  • Exceptional interpersonal and communications skills
  • Fantastic customer service skills
  • Excellent multi-tasking skills
  • Being collaborative and never losing sight of being a part of a team
  • The ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB)
  • A willingness to learn, develop and achieve new skills for personal and professional development
  • Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
  • A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence

Who we are

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you? 

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
  • We provide you with the tools and technology needed to delight your clients
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
  • Freedom to Innovate: supports new and better ways to be successful.
  • Be your Authentic Self: environment that values diversity as a source of strength.
  • This isn't your typical \'corporate\' job. We work hard and we have fun

The only thing we don’t play games with…..is your career

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment

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