Operations Admin I

Found in: Talent CA 2 C2 - 1 week ago

Brandon, Canada CB Canada Full time
Position Title: Operations Admin I
Job Summary

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

Essential Functions

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone • Reviews, researches and/or enters data in various systems to support respective functional area • Compiles data and provides various regular and adhoc reports to management for review and determination • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review • Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions: • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day • Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions: • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution

Minimum Education

• High School Diploma or GED required

Minimum Experience

• Previous clerical or customer service experience preferred

Required Skills, Abilities and / or Licensure

• General business skills such as typing; data entry and review; and use of phone, copier, and fax • Software skills, including use of Microsoft Office software and web-based applications • Customer service skills necessary to effectively and professionally respond to requests • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Address: 1805 14th St. East
City: Brandon
State: Manitoba
Zip Code: R7A 7V2
Domicile Location: FXG-CAN/CAN/Q6187/Brandon
Auto req ID: 362252BR
Position Type: Part time
Employee Type: Non-Exempt
Other Job Description Information

Shift Schedule: Mon-Fri 11:00 am - 3:00 pm

EEO Statement: FedEx Ground is an equal opportunity employer
Search Engine Description

Administrative
Customer Service
Operations
Warehouse & Distribution

  • Cook I

    6 days ago

    Brandon, Canada Prairie Mountain Health Full time

    QUALIFICATIONS - Grade 12 (MB Standards) - Current Food Handler Training Certificate Level 1 or willing to obtain within six (6) months - Previous health care food service experience or cooking experience required - Other combinations of education and experience will be considered - Demonstrated dexterity, speed and efficient work methods - Demonstrated...

  • IT ServiceNow Developer

    2 weeks ago

    Brandon, Canada Holland & Knight Full time

    IT ServiceNow Developer (Hybrid) page is loaded IT ServiceNow Developer (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4056 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and...

  • IT ServiceNow Developer

    7 days ago

    Brandon, Canada Holland & Knight Full time

    IT ServiceNow Developer (Hybrid) page is loaded IT ServiceNow Developer (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4056 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and...

  • IT ServiceNow Developer

    1 week ago

    Brandon, Canada Holland & Knight Full time

    IT ServiceNow Developer (Hybrid) page is loaded IT ServiceNow Developer (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4056 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and...

  • Technologist - Medical Electronics I

    Found in: Talent CA C2 - 1 week ago

    Brandon, Canada Prairie Mountain Health Full time

    POSITION SUMMARY : To provide a safe environment for all patients and staff though the application of engineering concepts and methods relative to systems used in patient care and Medical Electronic instruments and equipment. RESPONSIBILITIES: Overview: Must work in cooperation with all other staff to produce a harmonious working relationship...

  • Human Resources Business Intelligence Manager

    1 week ago

    Brandon, Canada Holland & Knight Full time

    Human Resources Business Intelligence Manager (Hybrid) page is loaded Human Resources Business Intelligence Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 3 Days Ago job requisition id R4114 We are a Firm where people truly believe in what they do and strive to achieve the...

  • Human Resources Business Intelligence Manager

    1 week ago

    Brandon, Canada Holland & Knight Full time

    Human Resources Business Intelligence Manager (Hybrid) page is loaded Human Resources Business Intelligence Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 3 Days Ago job requisition id R4114 We are a Firm where people truly believe in what they do and strive to achieve the...

  • Human Resources Business Intelligence Manager

    1 week ago

    Brandon, Canada Holland & Knight Full time

    Human Resources Business Intelligence Manager (Hybrid) page is loaded Human Resources Business Intelligence Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 3 Days Ago job requisition id R4114 We are a Firm where people truly believe in what they do and strive to achieve the...

  • IT Enterprise Architecture Manager

    2 weeks ago

    Brandon, Canada Holland & Knight Full time

    IT Enterprise Architecture Manager (Hybrid) page is loaded IT Enterprise Architecture Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4059 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of...

  • IT Enterprise Architecture Manager

    7 days ago

    Brandon, Canada Holland & Knight Full time

    IT Enterprise Architecture Manager (Hybrid) page is loaded IT Enterprise Architecture Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4059 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of...

  • IT Enterprise Architecture Manager

    1 week ago

    Brandon, Canada Holland & Knight Full time

    IT Enterprise Architecture Manager (Hybrid) page is loaded IT Enterprise Architecture Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4059 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of...

  • (CAN) Overnight Merchandising Store Associate

    Found in: Jooble CA O C2 - 1 week ago

    Brandon, MB, Canada Walmart Canada Corp Full time

    What you'll do... To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part of...

  • Laboratory Analyst

    2 days ago

    Brandon, Canada Pfizer Full time

    Posting closing date: May 15, 2023 Date de fin d’affichage : le 15 mai 2023 Status : Temporary, Full-Time (6 - 8 months) Statut : Temporaire, Temps plein (6- 8 mois) - (Français à suivre)_ Job Requirements: Performs chemical assays of production intermediate and bulk samples, active pharmaceutical ingredient, process validation samples. Assays are...

  • Clerk Iv, Emergency

    7 days ago

    Brandon, Canada Prairie Mountain Health Full time

    QUALIFICATIONS - Grade 12 education (MB Standards) - Completion of a recognized medical terminology course or program, Level I and II - Office Administration Medical Diploma, Health Unit Clerk Certificate with medical terminology course (I and II, or equivalent), or equivalent education and experience - Heart Saver certification completed within the last...

  • IT ServiceNow Developer

    Found in: Jooble CA O C2 - 1 week ago

    Brandon, MB, Canada Holland & Knight Full time

    IT ServiceNow Developer (Hybrid) page is loaded IT ServiceNow Developer (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4056 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. Description: The IT...

  • Human Resources Business Intelligence Manager

    Found in: Jooble CA O C2 - 1 week ago

    Brandon, MB, Canada Holland & Knight Full time

    Human Resources Business Intelligence Manager (Hybrid) page is loaded Human Resources Business Intelligence Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 3 Days Ago job requisition id R4114 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance...

  • IT Enterprise Architecture Manager

    Found in: Jooble CA O C2 - 1 week ago

    Brandon, MB, Canada Holland & Knight Full time

    IT Enterprise Architecture Manager (Hybrid) page is loaded IT Enterprise Architecture Manager (Hybrid) Apply locations Operations Center - Brandon time type Full time posted on Posted 9 Days Ago job requisition id R4059 We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. General...

  • Relationship Manager, Business Markets

    7 days ago

    Brandon, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • OR Clinical Nurse

    2 weeks ago

    Brandon, Canada Tampa General Hospital Full time

    Job Description - OR Clinical Nurse - Ambulatory Surgical Center - Brandon (230003EU) Job Description OR Clinical Nurse - Ambulatory Surgical Center - Brandon - ( 230003EU ) Description Facility Profile TGH is the area’s only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five...

  • OR Clinical Nurse

    2 weeks ago

    Brandon, Canada Tampa General Hospital Full time

    Job Description - OR Clinical Nurse - Ambulatory Surgical Center - Brandon (230003EU) Job Description OR Clinical Nurse - Ambulatory Surgical Center - Brandon - ( 230003EU ) Description Facility Profile TGH is the area’s only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five...