managing supervisor, customer service

4 weeks ago


Windsor, Canada MNSi- Managed Network Systems Inc. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 80 hours bi-weekly
  • Education: Bachelor's degree
  • Experience: 5 years or moreWork setting
  • Telecommunications
  • Internet/Web services companyTasks
  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Conduct performance reviews
  • Supervise office and volunteer staff
  • Train staff
  • Supervise staff or team
  • Provide problem-solving services to network users
  • Professionalism in customer service
  • Determine strategic planning related to new product lines
  • Help with scheduling and workflow
  • Make decisions on tests and proceduresSupervision
  • 11-15 peopleComputer and technology knowledge
  • Accounting software
  • Word processing software
  • Database software
  • Project management software
  • Electronic mail
  • Spreadsheet
  • Adobe Acrobat Reader
  • MS OutlookType of industry experience
  • Telecommunication and communicationsSecurity and safety
  • Criminal record checkTransportation/travel information
  • Own transportation
  • Public transportation is availableWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walkingScreening questions
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Life insurance
  • Pension planOther benefits
  • Free parking available
  • Other benefits
  • Wellness program


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