front desk clerk, hotel

3 weeks ago


Grande Prairie, Canada Four Points by Sheraton Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an assetTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer servicePersonal suitability
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Reliability
  • Team playerSupport for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.) Support for Indigenous people
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers
  • Applies hiring policies that discourage age discrimination Supports for visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week


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