Front Desk Agent

Found in: Talent CA C2 - 7 days ago


Grande Prairie, Canada Pomeroy Lodging LP Full time

Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.Paid on-the-job training with additional learning opportunities.Growth and development opportunities, both personal and professional.Personal days: 5 per year after 90 days of continuous full-time employment.Pomeroy Stay Travel Program.

Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.Answers phones and welcomes guests in a prompt and courteous manner.Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.Efficiently books guest reservations requested by phone, in person, or online.Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.

Experience/Passions/Education

Previous experience in front desk or in a hotel is an asset.Proficient in English.Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy LodgingPomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.




  • Front Desk Agent

    19 hours ago


    Grande Prairie, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Attendant to join our team!** As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and...


  • Grande Prairie, Canada Country Pump Out Ltd. Full time

    At Country Pump Out, we are looking to fill the position of a front desk receptionist. We are offering competitive wages, benefits and full time hours. Please note, CPO is located north of Clairmont, on Emerson Trail, reliable transportation will be a must. Duties will include: - Greet and assist visitors in a friendly and welcoming manner - Answer phone...

  • Front Desk Agent

    7 days ago


    Grande Prairie, Canada Grandeprairiestanfordhotel Full time

    Register arriving guests and assign roomsCustomer service and answering enquires regarding hotel servicesCompleting reservations both over the phone, via email, and in personSwitchboard useGeneral duties in the hotel setting including support for the housekeeping departmentHelping out with other office duties as requiredEnsure a safe and secure environment...

  • Front Desk Agent

    7 days ago


    Grande Prairie, Canada Grandeprairiestanfordhotel Full time

    Register arriving guests and assign roomsCustomer service and answering enquires regarding hotel servicesCompleting reservations both over the phone, via email, and in personSwitchboard useGeneral duties in the hotel setting including support for the housekeeping departmentHelping out with other office duties as requiredEnsure a safe and secure environment...

  • Front Desk Agent

    7 days ago


    Grande Prairie, Canada Grandeprairiestanfordhotel Full time

    Register arriving guests and assign roomsCustomer service and answering enquires regarding hotel servicesCompleting reservations both over the phone, via email, and in personSwitchboard useGeneral duties in the hotel setting including support for the housekeeping departmentHelping out with other office duties as requiredEnsure a safe and secure environment...

  • Front Desk Agent

    2 days ago


    Grande Prairie, Canada Grande Prairie Rotary Campground Full time

    The Rotary Campground in Grande Prairie is looking to hire part time seasonal employees. Our season is from May 1st - September 30th. Individuals should be comfortable working with computers and people. Must be friendly and able to work independently. Experience with Campground Master program would be an asset; training will be provided. Flexible...

  • Hotel Front Desk Clerk

    Found in: beBee jobs CA - 1 week ago


    Grande Cache, Canada Grande Cache Hotel Full time

    Hotel Front Desk Clerk NOC 6525Register arriving guests and assign rooms, Take, cancel and change room reservations, Provide general information about points of interest in the area, Balance cash and complete balance sheets, cash reports and related forms, Clerical duties (i.e. faxing, filing, photocopying), Perform light housekeeping and cleaning duties,...

  • Front Desk Agent

    Found in: Jooble CA O C2 - 7 days ago


    Grande Prairie, AB, Canada Grandeprairiestanfordhotel Full time

    Register arriving guests and assign rooms Customer service and answering enquires regarding hotel services Completing reservations both over the phone, via email, and in person Switchboard use General duties in the hotel setting including support for the housekeeping department Helping out with other office duties as required Ensure a safe and secure...

  • Hotel front desk clerk

    Found in: Talent CA 2 C2 - 1 week ago


    Grande Prairie, Canada Holloway Lodging Limited Partnership - Stanford Inn and Suites Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess...

  • hotel front desk clerk

    Found in: Talent CA 2 C2 - 7 days ago


    Grande Prairie, Canada Howard Johnson Grande Prairie Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess...

  • hotel front desk clerk

    Found in: Talent CA 2 C2 - 1 day ago


    Grande Prairie, Canada Howard Johnson Grande Prairie Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess...

  • Hotel front desk clerk

    Found in: Talent CA 2 C2 - 1 week ago


    Grande Prairie, Canada Holloway Lodging Limited Partnership - Stanford Inn and Suites Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess...

  • front desk clerk

    Found in: Talent CA 2 C2 - 7 days ago


    Grande Prairie, Canada Allamani Technical Solutions Ltd Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetTasksGreet people and direct them to contacts or service areasProvide basic information to clients and the publicObtain and process information required to provide customer serviceOperate switchboard or telephone systemOrder office suppliesRecord and relay...

  • Office Assistant

    2 days ago


    La Prairie, Canada Westisland Marine Full time

    Overview: **Duties**: - Perform general office tasks such as filing, data entry, and organizing documents - Provide administrative support to ensure efficient operation of the office - Assist with customer inquiries and provide exceptional customer service - Handle incoming calls and redirect them appropriately - Manage office supplies inventory and place...


  • County of Grande Prairie No. 1, Canada Aurora Energy Controls Ltd. Full time

    Filing Answer Phones Data Entry update spreadsheets any other duties requested Experience with Microsoft Office Suite (Word, Excel, Outlook). Ability to work independently and is self motivated. - Excellent time management skills. - Very organized and pays high attention to detail. **Job Type**: Part-time Part-time hours: 20-30 per week **Salary**:...


  • Grande Prairie, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 9930 92Nd Street, Grande Prairie, Alberta, T8X 0E7 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **1-2 years of previous pharmacy retail experience required** **SUMMARY**: To assist...


  • Grande Prairie, Canada CSV Midstream Solutions Full time

    The Field Safety Advisor is responsible for collaboratively working with operational staff and will place a high emphasis on building a positive safety culture and community for all CSV employees and contractors. The Field Safety Advisor will work with operations to ensure on-site effective implementation and maintenance of the CSV Safety Management System....


  • Grande Prairie, Canada CSV Midstream Solutions Full time

    The Field Safety Advisor is responsible for collaboratively working with operational staff and will place a high emphasis on building a positive safety culture and community for all CSV employees and contractors. The Field Safety Advisor will work with operations to ensure on-site effective implementation and maintenance of the CSV Safety Management System....

  • Field Safety Advisor

    Found in: Talent CA 2A C2 - 2 weeks ago


    Grande Prairie, Canada CSV Midstream Solutions Full time

    The Field Safety Advisor is responsible for collaboratively working with operational staff and will place a high emphasis on building a positive safety culture and community for all CSV employees and contractors. The Field Safety Advisor will work with operations to ensure on-site effective implementation and maintenance of the CSV Safety Management System....

  • Field Safety Advisor

    Found in: Appcast CA C2 Glassdoor - 1 week ago


    Grande Prairie, Canada CSV Midstream Solutions Full time

    The Field Safety Advisor is responsible for collaboratively working with operational staff and will place a high emphasis on building a positive safety culture and community for all CSV employees and contractors. The Field Safety Advisor will work with operations to ensure on-site effective implementation and maintenance of the CSV Safety Management System....