service advisor

1 month ago


Orillia, Canada Mr. Lube + Tires Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 yearTasks
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Sell merchandiseWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Tight deadlines
  • Work under pressure
  • Bending, crouching, kneeling
  • Hand-eye co-ordination
  • Handling heavy loads
  • Physically demanding
  • Repetitive tasks
  • Standing for extended periods
  • WalkingPersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team playerHealth benefits
  • Health care planOther benefits
  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 hours per week

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