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Certification Analyst

4 months ago


Edmonton, Canada Government of Alberta Full time

Role Responsibilities

Cont'd

5. Collaborate with internal and external stakeholders and partners on Certificated Staff Employment Submissions to ensure that teacher certification policies and programs support the department's business goals.

Develop relationships and collaborate with internal and external stakeholders, including Field Services Sector, First Nations, Metis, and Inuit Education Division, and AISCA personnel to assist in monitoring teaching authority in private and First Nations schools, and ensuring processes adhere to branch policies and operations. Contribute to the work of the Teacher and Leadership Certification Branch by identifying emergent issues and exceptional situations through researching, seeking out knowledge and applying the best possible solutions for an applicant's file through using branch policy from a variety of resources such as legislation, the Internet, documented business processes, resource library and the knowledge held by branch staff. Analyze and document business processes and policies for work related to the issuing of teaching authority and the assessment of credentials for the purposes of certification as required. Develop recommendations for the design, review and/or revision of processes and how best to effectively communicate with clients on any policy/procedure updates or changes.


6. Respond to and disseminate branch operation information requests

Prepare Action Request responses as required on teacher certification application and evaluation processes within a tight timeline (i.e., support in providing information on minister briefings, information requests, and phone call summaries to members of the public inquiring about teacher certification). Prepare branch policy documents, briefings, direct replies, and reports to communicate effectively with senior department staff and internal and external stakeholders.