receptionist, hotel
3 weeks ago
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 yearsWork setting
- Hotel, motel, resortTasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer serviceComputer and technology knowledge
- Computerized bookkeeping system
- InternetTransportation/travel information
- Public transportation is not availableWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressurePersonal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team playerHealth benefits
- Dental plan
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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Receptionist/office Assistant
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Thunder Bay, Canada E.S. Fox Limited Full time**ABOUT US**: Established in 1934 as a small plumbing and heating company, E.S. Fox Limited today is recognized as a pre-eminent Canadian multi-trade Industrial, Commercial, Institutional and Nuclear constructor and fabricator. E.S. Fox Limited works in the industries of oil and gas, petrochemical, mining, pulp and paper, steel, automotive, pharmaceutical,...
