user support technician

2 months ago

Surrey, Canada Healthpress Digital Marketing Agency Full time
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 yearsTasks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Perform Web-server backup and recovery operationsSupervision
  • 3-4 peopleTransportation/travel information
  • Public transportation is availableWork conditions and physical capabilities
  • Fast-paced environment
  • Attention to detailPersonal suitability
  • Initiative
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

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