User Support Technician

2 weeks ago


Surrey, Canada B4U Videos & Computer Repair and Punjab Wireless Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Work Term: Temporary
- Work Language: English
- Hours: 30 to 40 hours per week



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