front desk clerk, hotel

4 weeks ago

Muncho Lake, Canada Northern Rockies Lodge Ltd Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateWork setting
  • Staff accommodation provided
  • Room and board provided
  • Hotel, motel, resort
  • Remote location
  • Relocation costs not covered by employer
  • Willing to relocateTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer serviceComputer and technology knowledge
  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet
  • MS Excel
  • Social Media
  • Microsoft PublisherTransportation/travel information
  • Travel expenses not paid by employer
  • Public transportation is availableWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressurePersonal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team playerScreening questions
  • Are you currently legally able to work in Canada?Experience
  • 1 year to less than 2 yearsFinancial benefits
  • BonusOther benefits
  • Free parking available
  • On-site housing options
  • Other benefits

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