Health Care Worker

Health Care Worker - Maximum and Multi-Level Security Units
BC Mental Health & Substance Use Services
Coquitlam, BC

The Health Care Worker works under the functional direction of a Registered Nurse, Registered Psychiatric Nurse or other designate and in cooperation with interdisciplinary team members to assist in the delivery of patient care for an assigned inpatient area of the Forensic Psychiatric Hospital which provides services to persons found Not Criminally Responsible on Account of Mental Disorder, or Unfit to Stand Trial. Maintains a clean and safe environment for patients and staff. Following established care plans provides personal care; assists with meals and oral hygiene, and performs nursing care duties as applicable. Observes and monitors patients' progress and behavioural changes and reports significant observations. Responds to call bells/alarms. Utilizes mechanical aides such as specialty beds, wheelchairs and stretchers to transport patients and provides assistance with lifting and/or transferring of patients following established lifting/safety techniques. Performs other related duties as assigned.

What you'll do

• Establish and maintain therapeutic relationships with patients/families and provides support following established care plans; greets patients/families, assists with storage of personal belongings and creation of a safe/comfortable environment, including fostering a culture of patient and staff safety. The health care worker maintains confidentiality and respect for the patient's rights and privacy.
• Provide personal care to patients such as bathes, showers, grooms, dresses, assists with oral hygiene and toileting needs, maintains skin by applying creams and ointments as applicable, serving meals and assisting with feeding patients as required; ensures dietary needs are met.
• Perform nursing care functions as applicable such as ensuring they know the Kardex, risk triggers and signature behaviors, nursing care plans of any and all patients they are assigned to and the unit milieu. Communicate reports and records in the patient chart, any patient behaviors' of concern including patient verbal or physical aggression, or violence to the nurse.
• Respond to call bells/alarms by alerting the appropriate health care team member and/or assisting as necessary. Respond to emergent situations by calling appropriate code and assisting care team in accordance with unit/program guidelines.
• Observe and monitor patient progress and behavioral changes and reports significant observations such as discomfort and/or pain, or condition/ complaints and/or accidents, which the patient reports and feedback from the patient into the care planning progress to the Registered Nurse or designate; as applicable.
• Utilize mechanical aides such as specialty beds, lift, slide boards, mobilize wheelchairs and stretchers to transport patients; provide assistance with positioning, lifting and/or transferring patients utilizing established lifting/safety techniques, and accompany patients to provide assistance as required.

What you bring

Qualifications

• Grade 10. Graduation from a recognized Nursing Assistant or Care Attendant program, or an equivalent combination of education, training, and experience.

Skills and Knowledge

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.
• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Part-Time (0.63 FTE until May 31, 2025)
Wage: $31.02 per hour
Location: 70 Colony Farm Road, Coquitlam, B.C. V3C 5X9
Applications will be accepted until position is filled.
Hours of Work: Rotating days; /
Requisition: # 166834E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of June 7, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at or . Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.