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Bilingual Inside Sales Representative

2 months ago

Burlington, Ontario, Canada Konecranes Full time

Job Description: Sales Representative responsible for developing market areas for new agreement sales opportunities and TruConnect monitoring, with a focus on bringing in new Service Customers and sales opportunities/leads in targeted market areas.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to breakthroughs at moments that matter most. With around 16,600 professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

The Sales Representative's primary responsibility is to develop the given market area for new agreement sales opportunities and TruConnect monitoring. In certain conditions, the Sales Representative may be tasked to renew assigned agreements. The primary focus is to bring in new Service Customers and sales opportunities/leads in targeted market areas as directed by Management.

Key Responsibilities:

  • Meet and exceed individual and team sales targets, contributing to the overall growth and success of the agreement base in inspection services within an assigned territory.
  • Proactively identify and generate new business leads through market research, outbound prospecting, and networking efforts.
  • Utilize data analytics to assess new agreement opportunities and identify areas for improved success within assigned territory.
  • Qualify all new prospects and work to verify their creditworthiness with the Agreement Specialist Team.
  • Engage with potential clients to understand their needs, articulate the value proposition of our agreement and inspection services, and address inquiries.
  • Conduct effective sales presentations and lead negotiations, showcasing the features and benefits of our agreement and inspection services to potential clients.
  • Lead negotiations with clients to secure new business agreements, ensuring terms are aligned with company objectives and customer expectations.
  • Create compelling and customized proposals that highlight the unique value of our services to meet the specific needs of potential clients.
  • Maintain a well-organized and dynamic sales funnel/pipeline, account and contact information, tracking leads through various stages of the sales process and ensuring timely follow-up within our CRM software.
  • Maintain the sales funnel according to the established KPIs (Key Performance Indicators) for Funnel Quality Reporting. Provide other reports to management as requested.
  • Acquiring necessary documentation for account set-ups.
  • Collaborate with internal teams, including marketing, operations, and client services, to ensure a coordinated approach to client onboarding and service delivery.
  • Stay informed about industry trends, competitor activities, and market dynamics to strategically position our services for success.
  • Build and maintain strong relationships with clients, providing ongoing support and ensuring customer satisfaction.
  • Stay updated on product knowledge, industry best practices, and sales techniques to continuously enhance skills and effectiveness.
  • Provide regular feedback on market trends, customer preferences, and competitor activities, contributing to strategic decision-making.
  • Other duties as assigned by the supervisor within the scope of the role.

Requirements:

  • 4-year degree and past work experience within Industrial sales or service-related/Business Development.
  • Strong understanding of sales prospecting as well as basic mechanical and electrical aptitude.
  • Good verbal, written, and strong computer skills.
  • Excellent written skills.
  • Excellent verbal communication skills.
  • Understanding of basic CRM tools and processes.
  • Prior experience with cranes is a plus.
  • A minimum of two (2) years of experience in service-related sales is preferred.
  • Must have demonstrated leadership experience.
  • Experience meeting monthly minimum sales quotas and CRM funnel size.
  • Must be able to speak French.

What We Offer:

  • Salary Range: $50,000 to $55,000 per year depending on experience.
  • RRSP Match.
  • Standard Benefits (Dental, Vision, and Medical).
  • Profit Sharing.
  • Paid Holidays/Vacation.
  • Personal Emergency Leaves.
  • Learning Development Programs.
  • Flexible Hours.
  • Short & Long term Disability Plans.
  • Onsite Parking.
  • Life works perks.
  • Goodlife Fitness corporate membership.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.