Customer Service Associate, PT

2 months ago

Burnaby, British Columbia, Canada Compass Canada Full time

Working Title: Customer Service Associate
Employment Status: Part-Time

Starting Hourly Rate: 22.60
Address: 8888 University Drive Burnaby BC V5A 1S6
New Hire Schedule: 5 days a week with 2 days off

Start Date: August 26, 2024

Important Information: Previous customer service experience is an asset.

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine creating a place where tomorrow's leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that's why this is so much more than a job.

Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today's students. Join our commitment to providing responsible, healthy-eating solutions.

Click here to view our Team Member video

Job Summary

Maintains customer relationship by responding to inquiries; documenting actions.

Essential Duties and Responsibilities:

  • Respond to customer inquiries by reviewing previous inquiries and responses; gathering and researching information; and verifying customer's understanding of information.
  • Record customer inquiries by documenting inquiries and responses in customers' accounts.
  • Improve quality service by recommending improved processes.
  • Replenish products and supplies to ensure in stock conditions at all
  • Communicate with the management team regarding customer requests and vendor-related concerns.

Qualifications:

Think you have what it takes to be one of our Customer Service Associates? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:

  • Previous experience in customer service and retail is an asset.
  • Able to multitask and work independently and in a team setting.
  • Able to work in a past face environment.
  • Able to stand on feet for long period of time.
  • Friendly and warm.
  • Demonstrates positive attitude.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.

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