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Senior Technical Specialist, IP Services Team
3 months ago
Req Id:
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
Key ResponsibilitiesThe Senior Technical Specialist is accountable for architecture support, development, design, selection, standardization and configuration of various technologies with a focus on IP service development and support. The primary function of this role will be to develop a roadmap in the form of 1 to 3 year plans for a variety of network components, and lead the consolidation/integration of these services and networks. The Senior Technical Specialist will provide direction to team members and collaborate with multiple groups. This position is also responsible for providing 3rd level operations support to Field and NOC technicians during a network outage as well as providing technical support to internal project teams that build new networks.
Critical Qualifications- Provide technical leadership and expertise related to all Manitoba networks
- Lead and/or support alignment activities for both IP services and network configurations within NTS
- Understand and communicate dependencies of different system consolidation activities
- Recommend and prioritize network requirements, champion IP service development in MB, promote integration activities, and drive resiliency to P25, all of which is to be included in the 3 year capital plan which you will develop
- Participate in architecture reviews and identify, evaluate, and standardize on network technologies to meet marketing and operational requirements while ensuring long term North Star objectives are followed
- Review and recommend vendor support opportunities with a drive to reduce expenses to the Enhanced Warranty Program (EWP)
- Provide technical guidance to other departments such as Provisioning, Marketing, Network Operations, Field Operations and Customer Care
- Manage vendor relationships in NTS for network technologies, participate in vendor negotiations and assist in the development of SoWs and contracts with vendors
- Prime for vendor discussions on technology reviews, product demonstrations and information sessions
- Prime the development of complex lifecycle plans for new and existing network technologies.
- Provide guidance and mentorship to Technical peers
- Bachelor degree or diploma in Engineering, Computer Science, or equivalent combination of education and related work experience
- Professional Engineering or Technology designation preferred
- 7+ years experience at a telecommunications service provider in the design and implementation of networks and services
- Good level of experience in network architecture, design, consulting, implementation, documentation, operations and support
- Strong understanding of provisioning workflows including customer/network configurations
- Knowledge of IP routing, IP Transport and wireless technologies including ethernet microwave radio
- Knowledge of customer networks including MTS MPLS, LAN Services, DIA, IPVPN, EI, P25, Wireless RAN services
- Strong understanding of TecNet and inventory databases
- Good communication skills both written and oral
- Ability to work well with others in a team environment
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Union Job Status: Regular - Full Time Job Location: Canada : Manitoba : Winnipeg
Work Arrangement: Hybrid
Application Deadline: 07/16/2024
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, MB, Winnipeg
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