Senior Analyst, Google Administration

2 weeks ago

Toronto, Ontario, Canada Canadian Broadcasting Corporation Full time
Position Title:
Senior Analyst, Google Administration (T & I) (Hybrid)

Status of Employment:
Permanent

Position Language Requirement:
English, French

Language Skills:
English (Reading - B - Intermediate), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French (Reading - B - Intermediate), French (Speaking - B - Intermediate), French (Writing - B - Intermediate)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:
:59 PM

Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.

Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we're transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.

Your role

We're searching for a Google Workspace Administrator to join our dynamic team This role is crucial in ensuring the optimal efficiency and security of our Google Workspace environment. This includes the emailing system and productivity tools all CBC/Radio-Canada employees use. If you're passionate about cloud-based technologies, collaborating directly with users, and providing excellent technical support, we'd love to hear from you.

Main tasks:
  • Administrating the Google Workspace console, including configuration, statistics, log searches, and organizational units management.
  • Analyzing and customizing settings according to the company's needs.
  • Managing and executing an extensive volume of requests and competing priorities regarding Google Workspace, while offering great client service.
  • Safeguarding sensitive data and confidential information and conducting investigations.
  • Understanding and communicating changes to users and support teams regularly and efficiently.
  • Enforcing security policies, managing security settings, and ensuring Google Workspace compliance standards and regulations.
  • Working with various technical teams and stakeholders on projects related to the configuration or integration of Google Workspace within other systems.
  • Initiating communications and meetings with vendors to troubleshoot complex issues.
  • Using technical skills such as scripting to improve features on tools like Google AppSheet and Google Sheets.
We are looking for a candidate with the following qualifications:
  • Bachelor's degree, college diploma, or equivalent
  • Bilingualism (French and English), spoken and written
  • Demonstrated experience and knowledge of Google Workspace
  • Strong written and verbal communication, interpersonal, and customer satisfaction skills
  • Demonstrated creativity in developing technical solutions in response to clients' needs
  • Detail-oriented, autonomous, and resourceful
  • Critical thinking ability to question and recommend new ideas
  • Good general knowledge and intellectual curiosity
  • Ability to work in a dynamic and collaborative environment with multiple teams while embracing change and new processes
  • Knowledge of the media industry - an asset
Please note that this position requires to be on call on a rotating basis.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. That's because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That's why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada's public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:
Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:
1

Work Schedule:
Full time

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