Analyst Receivables Management

2 days ago

Winnipeg, Manitoba, Canada CPKC Full time

Analyst, Receivables Management

Join Canadian Pacific Kansas City (CPKC), the only truly North American railway, as we connect a continent and create exciting career opportunities across our new transnational network. As a key member of our team, you will play a vital role in ensuring the timely collection of all amounts due under customer contracts while maintaining a strong client relationship.

Key Responsibilities:

  • Timely monitoring and collecting of past due receivables; maintaining confidentiality while protecting CPKC's financial position
  • Adherence to daily targets and departmental objectives
  • Investigates, validates and resolves account discrepancies/disputes, by working with both CPKC's internal & external customers
  • Builds and maintains collaborative relationships with customers and internal stakeholders
  • Strategically manages multiple escalated accounts in addition to a non-escalated portfolio
  • Drills down to the root cause to resolve complex issues; ensuring a go-forward process is in place
  • Builds business cases to support account resolution
  • Drives process improvements by proactively identifying issues and implementing solutions
  • Provides subject matter expertise and support functions to other departments or projects

Requirements:

  • Bachelor's degree from an accredited university or college in Accounting or Business Administration
  • Two years experience in collections / customer service / related roles; collections experience is preferred
  • Railroad or transportation experience preferred
  • High proficiency in Microsoft Office is required
  • SAP system (ECC & S4) knowledge is an asset
  • Excellent communication, negotiation, and problem-solving skills
  • Excellent organizational, multi-tasking and time management skills with a proven ability to deliver results
  • Ability to effectively work independently and as part of a team
  • Strong situational awareness

What We Offer:

  • Flexible and competitive benefits package
  • Competitive company pension and/or retirement plans
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program

About CPKC:

As a leading transportation company, CPKC is committed to the safety and health of its employees and the general public. We are an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. We encourage all qualified candidates to apply, including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities.

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