exchange & returns co-worker

2 weeks ago


Richmond, British Columbia, Canada Ikea Full time

Customer Service Representative needed to provide exceptional service to IKEA customers in a fast-paced retail environment.


Job Responsibilities:
  • Act as an IKEA Ambassador by resolving customer issues in a fair and timely manner.
  • Listen to customer needs, process transactions, and handle cash according to IKEA policies.
  • Maintain awareness of daily and weekly service targets, and ensure stock accuracy and inventory integrity.
  • Stay up-to-date with IKEA product knowledge, promotions, and customer relations action plans.
  • Assist team members with additional duties as required.

A Day in Your Life:
  • Be an ambassador for IKEA by recognizing the importance of customer experience.
  • Actively listen to customers, process transactions, and handle cash according to IKEA policies.
  • Maintain awareness of daily and weekly service targets, and ensure stock accuracy and inventory integrity.
  • Stay up-to-date with IKEA product knowledge, promotions, and customer relations action plans.
  • Assist team members with additional duties as required.

About IKEA:

IKEA is a diverse team that works together to provide a positive and joyful experience for all IKEA visitors and customers.

We're passionate about people and believe that a job should be more than just a job.

We offer a comprehensive Total Rewards package to all co-workers, including wellness days, extended health coverage, and more.


Why You'll Love Working at IKEA:
  • We celebrate your uniqueness and provide opportunities for co-worker development.
  • We offer a comprehensive Total Rewards package to all co-workers.
  • We're passionate about people and believe that a job should be more than just a job.

Benefits:
  • Wellness days
  • Extended health, dental, and vision coverage
  • RRSP with IKEA contribution matching options
  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts
  • Parental leave
  • Bereavement leave
  • Employee assistance program

Starting Rate: $18.90

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