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Customer Experience Representative

2 months ago

Fort Nelson, Canada Scotiabank Full time
About the Role

As a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals.

Key Responsibilities
  • Develop strong relationships with customers and deliver personalized service
  • Process transactions and manage customer accounts
  • Nurture long-term relationships and identify opportunities to grow our business
  • Stay up-to-date on banking products and services to provide expert advice to customers
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements
  • Proven customer service skills and experience working in a fast-paced environment
  • Ability to work a flexible schedule and adapt to changing priorities
  • Strong communication and interpersonal skills
  • Basic computer skills and knowledge of banking systems
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and inclusive work environment
  • Recognition and rewards for high performance
  • A chance to make a difference in our customers' lives