Quality Assurance Lead, Client Implementation

Found in: beBee jobs CA - 1 week ago

Montreal, Quebec, Canada LifeWorks Inc. Full time
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The QA Lead is responsible to apply the overall testing strategy and test plan for project implementation. He is responsible on a given project, to apply defined best practices and testing techniques. In addition to overseeing the testing activities, he reviews, develops and makes recommendations to continuously improve QA processes in adherence to best practices.

As part of his client-facing responsibilities, he also owns the UAT testing strategy. He is responsible to define the UAT testing strategy and make sure it is being executed correctly. He is the gate keeper for ticket creation by the client and responsible for the coordination of all joint QA activities.

Being part of our QA team means
  • Growing through stimulating mandates and projects
  • Having career opportunities for professional development
  • Flexible working styles (hybrid, in office or fully remote)
  • Enjoying a flexible schedule and a comprehensive benefits program
  • Paid Time Off and Wellbeing Days
  • Pension plan with employer contribution
Responsibilities
  • Defines the overall testing strategy for a given client implementation
  • Works with stakeholder to define the test plan and the test execution
  • Works with the project manager to establish the testing timeline
  • Participates in the preparation and presentation of QA test strategy to clients
  • Point of contact for the client regarding the test strategy
  • Organizes meetings with the client to review the test strategy, test grids, etc.
  • Meets with the client to receive their feedback and priorities on the QA's activities
  • Manages testing priorities directly with the client QA counterpart
  • Provides status reports on QA progress, to project manager and client
  • Leads the transformation of automated testing into a continuous and efficient end-to-end quality engineering function
Required skills
  • Have a university education in one of the following: computer science, actuarial science or math, engineering, business or any relevant field
  • Minimum of 8 years of experience in Quality Assurance and minimum 3 years as a QA Lead
  • Certification in Quality Assurance preferred and will be considered an asset
  • Excellent knowledge of Quality Assurance processes
  • Previous experience in testing software, including excellent analytical skills and project management skills
  • Previous experience in creating test strategy and plans for major projects
  • Experience with agile methods will be considered an asset
  • Experience with working with offshore resources will be considered an asset
  • Strong working knowledge of industry standards and best practices for software testing and test automation
  • Excellent organizational and problem-solving skills, as well as knowledge in the areas of technology and communications
  • Have a great attention to detail
  • Excellent verbal and written communication skills in English
  • Available to travel (Canada and US)
Note for Quebec candidates: knowledge of English is required for this position because the holder will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

#LI-JD1

Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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