Team Director

16 hours ago


PointeClaire, Quebec, Canada Roots Full time

Job Summary:

The Team Director will support the leadership team with the operations of the store by ensuring consistent positive customer experiences are delivered on the sales floor to profitably grow top-line sales.

Key Responsibilities:

  • Creates and leads an atmosphere on the sales floor that builds customer realization, retention, and loyalty.
  • Coaches associates on customer service fundamentals and provides positive feedback.
  • Creates an open outward communication on the sales floor.
  • Stays current on company products and service updates.
  • Promotes a positive, safe, and rewarding work environment.
  • Ensures the store is visually appealing at all times.
  • Assists the leadership team in supporting, leading, and implementing new company initiatives.

Interpersonal Skills:

  • Excellent presentation skills in a retail environment.
  • Ability to motivate team through coaching and leadership.
  • Ability to lead the sales teams to achieve sales quotas.

Requirements:

  • 1+ years related supervisory experience preferably in retail apparel.
  • Excellent customer service skills.

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