Business Operations Analyst

2 weeks ago

Montreal, Quebec, Canada Intact Full time

About the Role

We are seeking a highly skilled Business Analyst II, Operations and Planning to join our growing team at Intact. As a key member of our organization, you will play a critical role in driving business growth and improvement through effective analysis and problem-solving.

Key Responsibilities

  • Obtain requirements from business units using techniques such as interviews and work sessions.
  • Analyze information obtained from various sources, detail the high-level information, and provide users with recommendations to their problems.
  • Document requirements obtained from the business community using defined templates.
  • Act as an intermediary between IT, users, and managers from different hierarchical levels.
  • Ensure the link between the business units, the technology teams, and the support team.
  • Facilitate working sessions with experts from different fields.
  • Responsible for improving productivity and reducing risks and high costs through effective analysis.
  • Identify the need for change to assess and communicate their impact.

Requirements

  • Bachelor's degree in Business Administration, or any combination of equivalent education and experience.
  • Minimum 2 years of relevant experience.
  • Highly developed analytical skills facilitating problem-solving.
  • Demonstrated ability to cope with change effectively.
  • Have initiative and is autonomous.
  • Skills for time and priority management.
  • Ability to manage multiple files at the same time.
  • Good communication skills (oral and written).
  • Knowledge of the Agile Methodology (asset).
  • Knowledge of the Auto & Home insurance industry (asset).
  • No Canadian work experience required; however, must be eligible to work in Canada.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

What We Offer

As a permanent member of our team, you can expect a range of benefits, including:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We Are an Equal Opportunity Employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

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