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2 months ago
Wireless DNA is seeking a Sales Associate to join their team, responsible for delivering exceptional customer service and meeting sales targets.
About Wireless DNA: With over 20 years in the industry, Wireless DNA is an authorized exclusive Rogers and Fido dealer with a network of stores across the Greater Toronto area.
About this Role: As a Sales Associate, you will be the first point of contact with customers, providing expert advice on devices and plans, and building strong relationships to maintain customer loyalty.
Key Responsibilities:
- Deliver superior customer service, taking ownership of problems and providing alternative solutions.
- Stay up-to-date with new company products and services, and utilize digital tools to interact with customers.
- Meet and exceed sales targets, collaborating with team members to provide alternative solutions to problems.
- Work a varied and flexible schedule, including weekends and evenings.
Requirements:
- Previous customer service experience, with a positive attitude and ability to build rapport with customers.
- Ability to multi-task in a fast-paced environment, and handle challenging feedback.
- Comfortable taking ownership and showing initiative, with a strong work ethic and pride in their work environment.
Benefits:
- Competitive base compensation and lucrative commission.
- Comprehensive health and dental plan.
- Great employee referral program.
- Opportunities to grow and develop your career.