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Unit Claims Manager Support
2 months ago
Join our team as a Unit Claims Manager, Support, and contribute to helping people, businesses, and society prosper in good times and be resilient in bad times.
At Intact, we empower our employees to learn and grow while being valued for who they are. Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
As a Unit Claims Manager, Support, you will lead a team to achieve key business goals, coordinate workflow, and plan activities to ensure optimal service levels.
About the Role
- Provide leadership and manage a team to achieve key business goals.
- Coordinate the workflow of the unit and participate in day-to-day operations.
- Plan activities to ensure optimal level of service.
- Maintain effective communication channels with other departments.
- Liaise with other claims experts or management on technical and administrative issues.
- Ensure corporate policies, standards, and procedures are followed.
- Facilitate continuous learning and development.
- Conduct ongoing productivity and quality audits and deliver feedback.
- Identify and recommend changes to policies and processes to improve business results.
- Participate in expense management and recruitment.
Requirements
- University degree or equivalent business experience.
- Minimum 5 years of experience in the insurance industry.
- Minimum 2 years of management experience or equivalent work experience.
- Strong technical skills in claims.
- Leadership skills, including ability to motivate and coach staff.
What We Offer
- A financial rewards program that recognizes individual success.
- An industry-leading Employee Share Purchase Plan.
- An extensive flex pension and benefits package.
- Flexible work arrangements.
- Possibility to purchase extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health.
- A dynamic workplace learning ecosystem.
- Inclusive employee-led networks.
- Inspiring leaders and colleagues.
- A Community Impact program.
We Are an Equal Opportunity Employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
