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Healthcare Security Specialist

2 months ago

Sherbrooke, Quebec, Canada Paladin Security Full time
Job Summary

We are seeking a highly skilled and experienced Healthcare Security Officer to join our team at Paladin Security. As a Healthcare Security Officer, you will be responsible for providing exceptional customer service, ensuring the safety and security of our clients, and upholding the highest standards of professionalism.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to clients, visitors, and staff, responding to inquiries and resolving issues in a professional and courteous manner.
  • Security Operations: Monitor entrances and exits, ensuring that all visitors are following Public Health guidelines and protocols.
  • Patrol and Surveillance: Patrol client properties on foot to prevent unauthorized entry and direct disruptive individuals to leave the premises.
  • Security Services: Provide specialized security services, including responding to emergencies, reporting irregularities, and enforcing rules and regulations.
  • Communication: Utilize radios, handheld devices, and computer applications to communicate site activity and respond to emergencies.
  • Reporting: Write clear and comprehensive reports, including daily activity reports and incident reports.
Requirements
  • Communication Skills: Excellent verbal and written English communication skills, including report writing.
  • Interpersonal Skills: Strong interpersonal and customer service skills, professional demeanor, and deportment.
  • Problem-Solving: Ability to solve problems, make decisions, and respond to emergencies under pressure.
  • Discretion: Discretion when handling confidential and private information.
  • Physical Ability: Physical ability to stand, sit, and walk for extended periods of time.
  • Certifications: Ability to pass a security clearance and obtain a security license (a valid security license is considered an asset).
  • Education: High school diploma or equivalent and of legal age.
Qualifications

We are committed to providing a workplace culture of respect, inclusion, and diversity. We believe in promoting from within, respecting people and their differences, providing high-quality service, and always having fun. If you think you have what it takes to join our team, we want to meet you.