Front Desk Agent
Found in: beBee jobs CA - 1 week ago
Job summary:
Under the authority of the Front Desk Supervisor, the Front Desk Agent reserves rooms, provides information and services to guests, checks in and checks out guests and collects payments.
Responsibilities:
Reservation
- Specify the client's needs and open his file.
- Confirm, modify or cancel a reservation.
Arrival and departure of customers
- Welcome customers upon arrival and verify reservation data.
- Obtain payment guarantees.
- Assign rooms, hand over keys and provide the client with useful information about the establishment.
- Check the satisfaction of customers who leave.
- Finalize the note, have the accommodation costs approved, collect the payment and give a copy of the transaction to the client.
- Offer to make other reservations.
Customer service
- Promote the establishment's services, tourist attractions and various activities in the region and make reservations as needed.
- Receive mail or messages and ensure their distribution.
- Ensure the safety of customers and their property.
- Respond to customer requests.
- Handle and follow up on customer comments and complaints.
Administrative follow
- Check daily registers, customer accounts, cash statements and supporting documents.
- Produce and verify daily reports.
- Ensure coordination with the various departments of the hotel.
All other related tasks.
- High school diploma or equivalent.
- Bilingualism (English/French).
- Be legally authorized to work in Canada.
- Ability to work physically (standing all day).
- Ability to work with diverse work teams.
- Ability to work under pressure.
- Have a good sense of organization.
- Available to work weekends.
Salary and benefit:
- Salary of $19.85/hour
- Get discounts at chain hotels for your personal travels around the world
Schedule:
- Monday to Friday from 2 p.m. to 9:30 p.m.
Quality Inn & Suites Val-d'Or subscribes to the principle of employment equity. The masculine gender includes the feminine and is used, without discrimination, to lighten the job description
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Front Desk Agent
Found in: beBee S CA - 2 weeks ago
Val-d'Or, Canada Quality Inn & Suites Val-d'Or Full timeWe are looking for the best candidates to fill this position. You will occupy a key position, since customer service is our priority. Job summary: Under the authority of the Front Desk Supervisor, the Front Desk Agent reserves rooms, provides information and services to guests, checks in and checks out guests and collects...
-
Front Desk Agent
Found in: beBee S CA - 2 weeks ago
Val-d'Or, Canada Quality Inn & Suites Val-d'Or Part timeWe are looking for the best candidates to fill this position. You will occupy a key position, since customer service is our priority. Job summary: Under the authority of the Front Desk Supervisor, the Front Desk Agent reserves rooms, provides information and services to guests, checks in and checks out guests and collects...