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Service Manager

2 months ago


Grand FallsWindsor, Newfoundland and Labrador, Canada Steele Auto Group Full time
Service Manager Service Manager

Steele Auto Group is committed to providing the best customer experience and solidifying its position as a trusted destination for everything auto.

We are seeking a Service Manager to join our growing team at Steele Hyundai Grand Falls Windsor.

About the Role

As a Service Manager, you will be responsible for overseeing the daily operations of the service department, ensuring exceptional customer service, and managing a team of technicians.

This is a great opportunity for a motivated, customer-oriented individual with experience in automotive service management to grow professionally and receive performance-based incentives.

Key Responsibilities
  • Lead and mentor your team to success in the automotive industry
  • Focus on customer satisfaction, profitability, and accuracy
  • Oversee repair procedures and ensure dealership standards are met
  • Assist with diagnostics and communicate technical issues to staff
  • Maintain shop tools, equipment, and organization for maximum efficiency
  • Train and develop personnel for skill improvement
  • Monitor productivity and efficiency of staff regularly
  • Coordinate staff training
  • Provide excellent customer service
Requirements
  • 2+ years of automotive experience, preferably in Fixed Operations
  • Strong leadership skills
  • Organized, hardworking, and self-motivated
  • Excellent time management abilities
  • Managerial experience is a plus
About Steele Auto Group

We offer a competitive compensation package, flexible health and dental plans, and enhanced benefits, including telehealth and mental health support.

  • Competitive compensation package
  • Flexible health and dental plans
  • Enhanced benefits
  • Opportunities for career growth and advancement
  • Employee discounts
  • A safe, inclusive, and dynamic work environment

We are an equal opportunity employer and are committed to a fair and inclusive hiring process. If selected for an interview, please advise us of any accommodation you may require.