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Security Team Lead
2 months ago
Seeking a highly skilled and experienced Security Team Lead to provide proactive and reactive security patrols and response to incidents at a busy shopping centre.
**Job Description:** * Provide security patrols and response to incidents at a busy shopping centre * Assist the Site Supervisor with day-to-day reporting and daily operations * Lead a team of 2-6 guards and demonstrate strong leadership skills * Maintain compliance with and enforce property standards, rules, and regulations * Respond to medical emergencies and provide first aid, CPR, or AED support * Conduct periodic patrols of property and investigate incidents and occurrences * Draft detailed incident and occurrence reports * Maintain the peace, safety, and security of all patrons and clients on the property * Monitor CCTV surveillance systems and de-escalate emergency/crisis situations * Assist emergency and law enforcement personnel and access control, line management, customer service **Responsibilities:** * Assist the Site Supervisor with day-to-day reporting and daily operations * Lead a team of 2-6 guards and demonstrate strong leadership skills * Maintain compliance with and enforce property standards, rules, and regulations * Respond to medical emergencies and provide first aid, CPR, or AED support * Conduct periodic patrols of property and investigate incidents and occurrences * Draft detailed incident and occurrence reports * Maintain the peace, safety, and security of all patrons and clients on the property * Monitor CCTV surveillance systems and de-escalate emergency/crisis situations * Assist emergency and law enforcement personnel and access control, line management, customer service **Qualifications:** * 1 year of leadership/supervisory experience or equivalent * 2 years of mall security or relevant experience * G-class driver's license with a clear driver's abstract * Strong verbal and written communication skills * Strong command and fluency in the English language both written and verbal * Ability to work in a fast-paced dynamic environment both indoors and outdoors as required * Ability to handle stress and pressure and make a sound decision under duress * High attention to detail/observational awareness * Strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team **Highlights:** * Extensive paid industry training * Employer-paid benefits * Opportunities for growth and advancement