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Restaurant Operations Manager

2 months ago


Brockville, Ontario, Canada Boston Pizza International Inc. Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our restaurant operations and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional guest experiences, and achieving sales and profit targets.

Key Responsibilities
  • Operational Excellence: Ensure the restaurant is operated to industry-leading standards, with a focus on quality, efficiency, and customer satisfaction.
  • Guest Experience: Develop and implement strategies to consistently deliver an exceptional guest experience, measured through internal and external feedback.
  • Business Development: Build and achieve targets for sales and profit, including managing key variable costs, cash control, and restaurant costs.
  • Team Leadership: Develop and maintain a high-performing team through effective recruitment, selection, training, delegation, coaching, and performance management.
  • Strategic Planning: Assist in creating annual profit plans and contribute to the development of business strategies to drive growth and profitability.
Requirements
  • Experience: 3 years of management experience in the hospitality industry, with a degree in business or hospitality, or an equivalent combination.
  • Skills: Demonstrated ability to achieve business objectives, high level of numeracy, oral and written communication ability, and ability to use technology.
About Boston Pizza International Inc.

Boston Pizza is a leading Canadian restaurant chain with a commitment to excellence, integrity, philanthropy, and innovation. We are dedicated to the development and growth of our team members and strive to exceed the expectations of our guests daily.