Floor Supervisor

1 day ago

Richmond, British Columbia, Canada Calvin Klein Full time

As a Floor Supervisor at PVH, you will be responsible for creating an emotional connection between customers and the brand, leading the effort to exceed expectations, and providing exceptional service.

Floor Supervisors are brand ambassadors who assist with leading the effort to greet and offer assistance to every customer, provide real-time coaching to associates, and execute replenishment to ensure sales floor inventory levels align with brand standards.

Key Responsibilities
  • Customer Experience: Greet and offer assistance to every customer, provide real-time coaching to associates, and execute replenishment to ensure sales floor inventory levels align with brand standards.
  • Commitment to Efficiency: Lead the execution of shipment processing, replenishment, pricing, and visual/marketing directives in alignment with brand standards, and achieve or exceed the brand's UPH processing standards.
  • Associate Morale: Motivate and inspire associates to achieve sales goals and uphold brand standards, contribute to the recruiting and onboarding of talent, and demonstrate a sense of pride, commitment, and passion for the brand and our customers.
Requirements
  • Minimum of 2 years of retail experience required.
  • High school graduate/equivalent preferred.
  • Flexible schedule required including nights, weekends and overnight shifts.
  • Excellent communication and time management skills.
  • Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.

PVH offers a comprehensive insurance plan and RRSP-matching contributions for full-time associates, designed to meet the varied needs of our associates and help them save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH.

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