Group Product Manager, Personal Lending

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

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What You'll Be Doing

Reporting to the Senior Director, Policy Management, the Group Product Manager, Personal Lending will support the development and completion of CIBC strategic policy reviews and development, designed to broaden and dramatically improve secured lending product sales and CIBC product cross-sell balanced with regulatory and credit risk considerations. There will be an emphasis on representing the needs of Personal Lending in the development and implementation of policies in line with mortgage, multi-product sales, origination, retention, and default management programs.

Success requires:

• Strong Communication skills to deliver internal messaging while maintaining accuracy and alignment as it relates to policy and procedural information.
• Ability to meet aggressive deadlines and business change requirements in an increasingly competitive time-sensitive and market-driven environment.
• Ability to represent the needs of Personal Lending product groups in complex large-scale projects and activities, influencing and achieving outcomes as required.
• Operating in a highly complex and constantly evolving environment among a broad group of stakeholders where success is dependent upon developing and maintaining effective partnerships.
• Remaining well-informed on and anticipating new portfolio and market opportunities, approaches concepts, and trends applicable to the lending industry.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How You Will Succeed

• Personal Lending Policy Reviews and Development - Act as subject matter expert in the development and execution of Personal Lending policy reviews and development, Business cases, work plans, objectives, requirements, and processes. Analyze and assess complex portfolio metrics, customer profiles, credit criteria, problems/solutions; to make decisions on behalf of Personal Lending management as required. Develop related policies, procedures, controls, and associated process metrics and analytics, develop gap analysis and sustainability plans for existing policies, procedures, controls, and associated process metrics and analytics, leverage strong planning, analytical and communication skills to deliver high quality deliverables within tight timelines.
• Relationship Building - Maintain strong relationships with segment and channel partners as well as other Lines of Business through a common set of strategies that support the banks strategic business objectives and our customers' needs. Work closely alongside other managers, as well as the other Senior Managers/Directors within the organizations, and the broader bank to ensure delivery of high-quality lending policies within expected timelines, budgets and outcomes.
• Personal Lending Product Initiatives - Review and assess options and proposals regarding developments/enhancements for policies, products, or services and make recommendations to the Director/Senior Director regarding their impact, effectiveness, and feasibility. Provide strategic and tactical support to various development/work groups, business management, and other enterprise teams to ensure policy designs, approaches, and solutions meet expectations to support the Real-estate Secured Lending (RESL) regulatory compliance, products, portfolio, and outcomes. Support other Personal Lending product initiatives as capacity permits, lead and participate in policy development, represent the interests of areas (of which the incumbent is a member), and work closely with other groups within CIBC to develop and review policies and procedures to ensure regulatory compliance and risk considerations in balance with client centricity in support of objectives.
• Communication Skills - Communicate efficiently to convey or present complex conceptual information on complex issues involving extensive interpretation and opinion, well-developed writing skills to prepare material where interpretation, analysis, assessment and/or creativity require the knowledgeable use of terminology and precise articulation of ideas or opinions is necessary to effectively communicate.

Who You Are

• You can demonstrate experience in Personal Lending. You have (5-7 years) practical knowledge of Personal Lending, including RESL credit and operational and credit risk management methodologies policies practices, and principles of product management sufficient to interpret and analyze complex concepts and apply these to innovative ways in many subjects or functional areas, and be recognized as a subject matter expert.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• Values matter to you . You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program , defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 24th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Data Analysis, Leadership, Market Research, Product Analysis, Product Development, Product Management, Product Planning, Product Pricing, Strategic Objectives

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.