Slot Attendant

Main Responsibilities

As a Slot Attendant at Painted Hand Casino, you will be responsible for ensuring that our guests receive exceptional customer service, contributing to an overall positive entertainment experience. This includes:

• Providing friendly and personalized service to guests in an assigned slot section, responding to their inquiries and resolving any issues they may have.
• Making accurate change and paying out jackpots in a timely and efficient manner.
• Performing basic slot maintenance and troubleshooting, as well as handling guest concerns related to slot operations.
• Assisting with machine moves and conversions, and participating in other projects as required to ensure the casino's slot players have an exceptional experience.

Requirements

• Successful candidates will be subject to a background check and required to obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)/Indigenous Gaming Regulators (IGR).
• The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
• Some SIGA locations operate in a high sensory environment, and you may be required to work in an environment where you will be exposed to tobacco smoke, high noise levels, flashing and blinking lights, and a congested workplace.
• As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
• Compliance with all regulatory requirements as may be applicable to your position, including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.

Education and Experience

• A combination of relevant education, training, and/or experience.
• Experience providing customer service and working with diverse situations and personalities.
• Previous gaming experience would be preferred.