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Manager, Digital Workplace Transformation
2 months ago
Carleton University is seeking a highly skilled and experienced professional to lead the development and implementation of its digital workplace strategy.
Duties and Responsibilities:- Shape and execute Carleton University's digital workplace strategy, leveraging Microsoft 365 tools, process automation (RPA), and Power BI capabilities.
- Lead a crucial role in shaping the university's digital workplace strategy, focusing on delivering applications and services that enhance the Digital Employee Experience (DEX).
- Oversee digital workplace functions, including operations, governance, enablement, ensuring alignment with business outcomes, compliance with legal and regulatory requirements, and fostering a culture of digital dexterity.
- Leadership practices in people management, strategic planning, and risk management, policy development, financial management, and stakeholder relationship management.
- Knowledge of contemporary best practices in information management and technology programs and service delivery models.
- IT applications, infrastructure, and security, and their integration.
- Project management and knowledge of Microsoft 365 tools, process automation (RPA), and Power BI.
- Ability to communicate effectively with senior management, peers, staff, and external stakeholders.
- Strong analytical and problem-solving skills, with a focus on data-driven decision-making and continuous improvement.
- Passion for innovation, collaboration, and customer satisfaction.
- Bachelor's degree in computer science, information systems, business administration, or a related field.
- Minimum of 7 years in IT service delivery, with at least 3 years leading digital workplace teams or projects.
- 5+ years of direct managerial experience in mentoring and developing IT staff.
- 5+ years managing IT systems, processes, and vendors.
- Experience in strategic technology planning and policy development.
- Experience managing a portfolio of digital workplace applications.
Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength.
We welcome those who would contribute to the further diversification of our University, including women, visible minorities, First Nations, Inuit, and Métis peoples, persons with disabilities, and persons of any sexual orientation or gender identity and expressions.
