Team Lead, Houselessness Prevention

4 weeks ago

Edmonton, Alberta, Canada Bissell Centre Full time
Who We Are

Through our vision of eliminating poverty in our community, and guided by a passionate concern for the dignity and well-being of each individual, our work is based on building relationships, hope and trust. By addressing multiple needs, Bissell Centre provides a holistic approach to helping families and individuals. For more information, please visit

Currently, Bissell Centre is looking for the right individual to fill the position of Houselessness Prevention Team Lead, which involves overseeing the Financial Empowerment, Community Bridge Teams and Supported Referral, a total of 5-10 full and part-time staff. Financial empowerment is an approach to poverty reduction that focuses on improving the financial security of low-income people. The TL will support the FE Coordinator to train employees of Bissell, and deliver frontline programming including taxes and financial connect. The Community Bridge program provides rapid response interventions to stop imminent housing loss and provide supports to increase household protective factors. Supported Referral is an 'upstream' intervention intended to reduce inflow into chronic homelessness by providing housing support and financial assistance to single adults and families who may have barriers to accessing housing on their own. The TL manages data for the programs, which is used to report to current funders and apply for additional funding.

Duties and Responsibilities Program Responsibilities

  • Contribute to an interdependent organizational culture. Take an interest in (and contribute to) colleagues efforts horizontally in other departments. Lead staff with an expectation of inclusiveness and collaboration within the larger organization.
  • Direct supervision of 5-10 full and part-time staff and facilitating team meetings.
  • Participate in developing and implementing an annual departmental workplan, including goals, objectives, and timelines.
  • Monitor and evaluate program delivery and quality on an ongoing basis.
  • Assist Manager in oversight of program budget and expenses.
  • Support the development of new and existing funding strategies for the department.
  • Attend meetings with funders and the community at large.
    • Support with grant writing and grant reporting.
  • Support program activities like Community Bridge loan approvals, Supported Referral applications and tax services.
  • Other duties as required.

Qualifications

Education and Experience

  • Post-Secondary Degree in a related field.
  • Minimum 3 years of extensive employment experience including program development, case management, case supervision, evaluation, project management, and supervisory skills. Supervisory experience of at least 2 years is preferred.

Knowledge, Skills, and Abilities

  • Strong written/verbal communication and interpersonal skills, result oriented, applied time management, strong organizational and problem-solving skills.
  • Evidence of innovation and creativity in program development.
  • Demonstrate the ability to ensure quality services, and program development.
  • Strong attention to detail, accuracy and quality.
  • Demonstrate high competency in computer systems (Word, Excel, Outlook, and Visio, and database programs).
  • Experience working with high risk populations and an understanding of Indigenous cultures & history.

Conditions of Work

  • Some evening and weekend work required
  • Operation of personal vehicle with required insurance

Personal Characteristics

The Team Lead, Financial Empowerment should demonstrate competence in all of the following:

  • Behave Ethically: Understand ethical behavior and business practices and ensure own behavior is consistent with these standards and aligns with the mission and core values of Bissell Centre.
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Focus on Participant Needs: Anticipate, understand, and respond to the needs of participants and the community to meet or exceed their expectations within the organizational parameters.
  • Foster Teamwork: Foster, sustain and role model productive team management practices, and contribute to a positive team environment. Share expertise and knowledge to support, coach and develop others.
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions that are timely and in the best interests of the organization.
  • Organizational Skills: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
  • Plan: Determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate the process and results.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Screening Requirements

  • Criminal Record Check
  • CWIS Check Training Requirements
  • Conflict into Calm Training
  • Other required training may be identified as required

Katrina John-West

Manager, Houseless Prevention and Housing Supports

Bissell Centre

Street

Edmonton, AB T5H 2H6

E-mail:

We thank all applicants for their interest. However, only candidates selected for interview will be contacted

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds

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