Assistant Store Manager Homesense Smart Centres Chatham

1 day ago

Chatham, Canada Winners Full time
**Retail Store Manager Job Description** Manage store sales, expense targets, and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention, and improving customer service.

Patricia discovered POSITIVITY working at TJX, where she enjoyed working towards a common goal. When you join our team, you'll get to merchandise the store, engage with customers, and still have time to have fun with your fellow Associates.

Eligible Associates can look forward to:

  • One-of-a-kind, inclusive culture
  • Benefits that take effect immediately
  • Dedicated training and on-the-job resources to enhance your development
  • Three weeks' vacation with option to buy an additional week through our Vacation Trade Program
  • Tuition reimbursement to support your career progression
  • Merchandise discount for yourself and eligible family members at all TJX Canada stores
  • Associate and Family Assistance Program to support healthy living

It's safe to say, there's no shortage of variety in what we do. Here are some key responsibilities of the role:

  • Overall accountability to support store sales results, expense management, reduce shrink and damages by managing assigned area that may include merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving; direct accountability for recruitment, training and Associate development, performance and acts as a role model on delivering positive Associate and customer experience in Store
  • Provides input on succession plans to meet future needs; includes ensuring each Associate has a development plan that supports their growth and career aspirations
  • Communicate and execute action plans to Associates on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives; implement changes to Store floor plans as needed
  • Accountable to support established store sales, expense targets and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention and improving customer service
  • Support competitive analysis of other retailers on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market or competition changes to inform recommendations to District Managers and Business Development teams

To begin your career with us, you'll have:

  • Post-secondary education is preferred; minimum high school education required
  • Minimum 2 to 3 years supervisory experience in Retail including but not limited to operations, customer service, merchandising, people management, health and safety and loss prevention
  • Demonstrated management skills with the ability to positively influence management and staff to act in the best interest of the Company by providing advice feedback and guidance to resolve problems
  • Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching

TJX Canada is an equal opportunity employer committed to the inclusion and accommodation of all individuals.

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