Parts Coordinator
1 month ago
The Inside Sales/Parts Sales Coordinator plays a vital role in supporting Dealers with aftermarket parts inquiries and sales. This position is responsible for processing and scheduling part sales and incident report orders, ensuring a positive customer experience.
Key Responsibilities- Obtain required information from Dealers to provide accurate quotes.
- Coordinate with other departments or suppliers on pricing and lead times for non-standard requests.
- Ensure timely customer responses to incoming inquiries and supply requirements.
- Verify customer credit ratings and dealer validity before quote and order completion.
- Process parts orders from existing quotes, dealer purchase orders, and populate and process IR documents/orders.
- Schedule parts orders and maintain order information on the Heijunka Board.
- Follow up with purchasing to ensure delivery meets scheduled shipping dates and maintain communication with Dealers.
- Follow up with shipping to ensure parts orders have shipped as scheduled.
- Issue non-warranty RGA paperwork as required.
- Adhere to established procedures and controls to ensure quality work per ISO requirements.
- Participate in Continuous Improvement programs and offer constructive input.
- Prepare standard sales reports for the Director of Sales on a weekly/monthly basis.
- Identify areas requiring training and discuss with Field Service and Parts Supervisor.
- Follow duties and responsibilities specified under the Occupational Health and Safety Act Sec. 28.
- Ensure adherence to established safety, quality, and housekeeping standards.
- Report any known near misses, environmental impacts, hazards, defects, incidents, or compliance issues.
- Assist in near miss, hazard, and incident investigations and provide input on corrective actions.
- Understand Bill 168 and uphold policies prohibiting domestic violence, workplace violence, and harassment.
- Strong interpersonal and communication skills.
- Excellent computer and software application skills.
- Strong organizational and time management skills.
- Good analytical and creative problem-solving skills.
- Able to multitask and meet deadlines with minimal supervision.
- Ability to learn quickly and manage workload in a cooperative and demanding environment.
- Exceptional work ethic and strong values and principles.
- Detail-oriented with zero tolerance for errors.
- High diploma or equivalent.
- Post-secondary education in a related field is an asset.
- Minimum one year experience in sales and/or customer service.
- Minimum one year experience in the manufacturing industry.
- Previous experience in an administrative capacity is required.
- Experience in the door industry is preferred.
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Parts Coordinator
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Barrie, Ontario, Canada Hörmann Canada Full timeInside Sales/Parts Sales Coordinator role involves supporting dealers with aftermarket parts inquiries and sales, ensuring timely customer responses and maintaining order information. Key Responsibilities: Obtain required information from dealers to provide accurate quotes. Coordinate with other departments or suppliers on pricing and...
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Automotive Parts Sales Representative
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Automotive Parts Sales Representative
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Automotive Parts Sales Representative
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Automotive Parts Sales Representative
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Barrie, Ontario, Canada Maslack Supply Limited Full timeAbout the Role:We are seeking a highly motivated and customer-focused Counter Sales Representative to join our team at Maslack Supply Limited in Barrie. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling and supporting a diversified line of products, and contributing to the growth and success of our...
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Automotive Parts Sales Representative
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Barrie, Ontario, Canada Maslack Supply Limited Full timeAbout the Role:We are seeking a highly motivated and customer-focused Counter Sales Representative to join our team at Maslack Supply Limited in Barrie. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling and supporting a diversified line of products, and contributing to the growth and success of our...
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Barrie, Ontario, Canada Barrie Taxi Ltd Full time{"h1": "Administrative Secretary", "p": "At Barrie Taxi Ltd, we are seeking an experienced Administrative Secretary to join our team. As an Administrative Secretary, you will be responsible for providing administrative support to our management team, ensuring the smooth operation of our office. Your duties will include arranging and coordinating seminars,...
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