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Project Manager, Technology Services

2 months ago

Toronto, Ontario, Canada City of Toronto Full time

The City of Toronto seeks an experienced Project Manager to lead the design, integration, and implementation of technology solutions that support organizational initiatives.

Job Description:

The Project Manager will provide direction, leadership, and guidance to project teams, managing all aspects of assigned projects, including project charter, plan, and schedule, progress, budget, risk management, issue management, change management, resource management, quality review, and best practices.

  • Lead and manage all aspects of assigned projects, including project charter, plan, and schedule, progress, budget, risk management, issue management, change management, resource management, quality review, and best practices.
  • Prepare, manage, and control project budgets, negotiating and documenting changes involving scope, timelines, and budget.
  • Develop, manage, and report on detailed project plans of varying levels of complexity.
  • Determine project requirements, conducting research and evaluations, and obtaining all approvals and signoffs.
  • Lead teams of technical staff, client representatives, contractors, consultants, vendors, and other stakeholders to implement projects effectively.
  • Supervise the day-to-day operation of assigned staff, including scheduling, assigning, and reviewing work, authorizing and controlling vacation and overtime requests.
  • Manage and administer consultant/contractor projects, implementing quality assurance/quality control procedures, authorizing payments, and recommending additional payments in accordance with the City's financial authority and by-laws or contract terms.
  • Review, track, evaluate, and report on consultant and/or contractor progress, expenditures, and performance to ensure adherence to project schedule, budget, scope, and contract terms.
  • Adhere to the principles of the Project Management Institute (PMI) and PMI's Code of Ethics and Professional Conduct to develop and organize project protocols, procedures, relationships, and performance objectives to promote and achieve targets.
  • Lead, participate in, or oversee the preparation of project budgets and provide financial management, including sole source requests, contract negotiations, leasing agreements, business cases, feasibility, and cost/benefit analysis.
  • Negotiate and document project changes involving scope, timelines, and budget.
  • Develop, design, and implement functional policies and programs for major business transformation and performance improvement projects based on the City's strategic directions and business long-term needs.
  • Lead, facilitate, and contribute to the design, creation, development, and sustainment of corporate standards for Technology Services, including formalized project management methodology, change management, application development, and migration.
  • Oversee, participate in, or support the recruitment, selection, training, and supervision of assigned project staff.
  • Lead, participate in, or oversee the preparation of various formal contractual documents, including Request for Expression of Interest (REOI), Request for Information/Proposal/Quotation/Resource (RFI/P/Q/R), ITAPP, Statement of Work (SOW), Memorandum of Understanding (MOU), and Service Level Agreements (SLA).
  • Provide leadership in the evaluation, selection, and recommendation of technical solutions and professional services, managing vendors and contractors in the overall solution delivery process.
  • Identify and develop cross-divisional initiatives to produce synergies and economies of scale.
  • Negotiate with executives and senior management, clients, and various stakeholders often with competing and conflicting goals, objectives, and priorities.
  • Promote standardization in areas relating to project administration, documentation, progress tracking, and technical designs.
  • Assess and recommend scalable multi-jurisdictional business and technical solutions that meet client and business requirements in the context of corporate standards, policies, and procedures for information technologies and architectures.
  • Inform and educate senior managers, business users, and technology peers on technology trends and the effective use of business and technology solutions and information management.

Key Qualifications:

  1. Post-secondary education in Computer Engineering, Computer Science, or a related discipline, or an equivalent combination of education and experience.
  2. Project Management Professional (PMP) certification is required.
  3. Extensive experience managing all aspects of transformational enterprise-wide IT projects in complex multi-departmental environments.
  4. Considerable experience with contract negotiations, procurement procedures, and Vendor and Contract Management.
  5. Ability to work in a matrix project management environment using tools such as Microsoft Enterprise Project Management, SharePoint, or other equivalent project schedule and project document management tools.
  6. Certified Scrum Master (CSM) certification is considered an asset.
  7. Leading Business Intelligence (BI) project experience is considered an asset.
  8. Knowledge of using project management tools for planning and implementing complex projects and packages.
  9. Ability to manage large-scale multi-divisional technology projects.
  10. Excellent communication and presentation skills, including the ability to effectively communicate project status to multiple streams of Executive and Senior management, business, and technical stakeholders for assigned projects.
  11. Excellent people management skills and experience working with and managing technical project teams in application development and implementation of infrastructure solutions.

Equity, Diversity, and Inclusion:

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

Accommodation:

The City of Toronto is committed to creating an accessible and inclusive organization, providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).