Security Operations Manager

21 hours ago


Charlottetown, Prince Edward Island, Canada Red Shores Race Track & Casino Full time
Job Summary

We are seeking a highly skilled and experienced Security Supervisor to join our team at Red Shores Race Track & Casino. The successful candidate will be responsible for overseeing the day-to-day operations of the security department, ensuring the safety and security of our guests and employees.

Key Responsibilities
  • Leadership and Management: Provide guidance and support to security personnel, ensuring they are equipped to handle various situations and provide excellent customer service.
  • Operational Oversight: Monitor and control security operations, including responding to incidents, conducting investigations, and implementing security protocols.
  • Training and Development: Develop and deliver training programs to enhance the skills and knowledge of security personnel, ensuring they are equipped to handle complex situations.
  • Collaboration and Communication: Work closely with other departments, including management, HR, and customer service, to ensure a seamless and secure experience for our guests.
  • Problem-Solving and Decision-Making: Analyze situations, identify solutions, and make informed decisions to resolve conflicts and ensure the safety and security of our guests and employees.
Requirements
  • Education and Experience: Post-secondary education in a related field, such as security management, law enforcement, or a related field, and a minimum of 2 years of experience in a security leadership role.
  • Skills and Qualifications: Strong leadership and communication skills, ability to work in a fast-paced environment, and experience with security software applications.
  • Certifications and Training: CPR and First Aid certification, Responsible Beverage Service Certificate, and ASIST certification.


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