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Team Lead

2 months ago


Peterborough, Ontario, Canada Roots Full time
{"h2": "Team Lead Role Overview", "p": "At Roots, we're looking for a dynamic individual to join our team as a Team Lead. As a key member of our leadership team, you'll play a crucial role in driving sales and customer satisfaction. Your passion for delivering exceptional customer experiences and your ability to motivate and lead a sales team will be essential in achieving our goals.

Key Responsibilities:

* Assist in operational functions of the store, including POS management and daily banking procedures
* Motivate and lead a sales team to exceed sales goals
* Model desired selling and customer service behaviors at all times
* Collaborate with store management to execute action plans and optimize store operations
* Contribute ideas and solutions to improve productivity and operations
* Assist in resolving customer service matters and ensure team receives scheduled breaks and/or meal periods

Requirements:

* 1+ years related experience in a retail apparel environment, luxury retail experience a plus
* Proven ability to successfully lead a sales team and viewed as a leader among peers
* Strong organization and problem-solving skills
* Passion for upholding an exceptional customer experience
* Collaborate with others, yet be self-motivated
* Available for varied weekly shifts, including weekends, closing, and holidays

Why Join Roots?

Roots is a company that fosters inclusion and respect. We're committed to providing accessible employment practices and a culture that promotes growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply.

Apply Now

We appreciate all applicants, but only those who are most qualified will be contacted.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

Other details

* Pay Type: Hourly

Apply Now

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