Arena Facility Attendant II

1 week ago

Vernon, British Columbia, Canada City of Vernon Full time

**Job Summary:** The Arena Facility Attendant II is responsible for the day-to-day operation, maintenance, and cleaning of ice arenas, providing excellent customer service to various user groups.

Reporting to the Manager, Recreation Operations, this position is responsible for the day-to-day operation, maintenance, and cleaning of ice arenas, and for providing excellent customer service to the various user groups.

Duties Include:

  • Performs daily and scheduled arena janitorial and maintenance tasks in and around the facilities as identified on the task lists.
  • Monitors the refrigeration plant and accurately records readings in log books. Reports any inconsistencies or issues to the Supervisor – Arena Operations and/or the Chief Engineer. Makes adjustments to refrigeration plant controls as directed and drains the chiller as needed.
  • Monitors the building air temperatures and humidity levels. Reports any inconsistencies or issues to the Supervisor – Arena Operations and/or the Chief Engineer. Makes adjustments to air temperature and humidity levels as directed.
  • Operates and maintains ice resurfacing equipment; checks and logs ice depths, adjusts ice depths to maintain optimum thickness, monitors and logs service on the equipment, changes blades and changes propane bottles.
  • Provides exceptional customer service to the public and user groups through effective communication and a willingness to assist in response to requests for dressing rooms, ice cleanings, and ice usage.
  • Performs a variety of minor building maintenance and handyman work such as dry wall patching, painting, air & brine filter changes, boiler filter changes, lamp replacements, minor sink and toilet repairs, snow removal and landscape maintenance around the arenas.
  • Enforces policies with respect to ice usage, and safety regulations for all users of the arenas.
  • Provides access to multi-purpose rooms and assists with the set-up and take down of equipment during special events and on a daily basis as required.
  • Maintains accurate log books for snow clearing, accident reporting, ice cleaning, and maintenance tasks.
  • Provides guidance to Ice Patrol, Ice Monitors and Operations Support Workers as required.
  • Effectively communicates and exchanges information with co-workers both verbally, and in writing, including through recording and sharing in the log books.
  • Performs other related duties as required.

Required Education and Experience:

  • Current B.C. Driver's Licence.
  • Refrigeration Operators Certificate (formerly Fifth Class Power Engineers Certificate Refrigeration Endorsement).
  • Minimum one year experience in recreation, arenas, or other related environment.

Required Knowledge, Skills and Abilities:

  • Understands and effectively carries out oral and written instructions.
  • Possesses excellent customer relations skills, such as good listening and effective communication skills.
  • Effectively resolves minor problems such as cleaning priorities, and those from the public participants and user groups.
  • Ability to perform manual work such as cleaning, setting up and taking down of rental and event equipment, and sustaining the physical demands of the position.
  • Safety conscious with a demonstrated knowledge of applicable Work Safe BC and Technically Safety BC legislation, and the City of Vernon Occupational Health & Safety policy.
  • Mechanically inclined and able to efficiently operate and service light equipment such as a small tractor, floor scrubber, and snow blower.
  • Demonstrated handyman skills in minor building maintenance work.
  • Proficient knowledge of janitorial equipment and procedures.
  • Considerable knowledge in the operation and maintenance of ice making equipment and machinery.

Preferred Knowledge, Skills and Abilities:

  • Fourth Class Power Engineer Certificate.
  • Lift Truck Operator Certificate (formerly Fork Lift Operator Certificate).
  • Good understanding of ice sports including hockey, ringette, speed skating and figure skating.

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