Coffee Service Manager
3 weeks ago
Job Summary:
You will be responsible for preparing and serving coffee, espresso drinks, and related food and beverage items to customers.
Key Responsibilities:
- Welcome customers by determining their coffee interests and needs
- Educate customers by presenting and explaining the coffee drink menu, answering questions
- Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino
- Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates
- Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
- Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
- Maintain a safe and healthy work environment by following organization standards and sanitation regulations
- Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar
About You:
- Excellent customer service skills
- Previous work experience as a Barista is an asset
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills and ability to work as part of a team
- Physical ability to carry out the duties of the position
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