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Senior Risk Management Advisor

2 months ago

Mississauga, Ontario, Canada The Cigna Group Full time
Job Title: Senior Advisor Operational Risk and Resiliency Management

We are seeking a highly skilled Senior Advisor to join our team in Operational Risk and Resiliency Management. As a key member of our IT Project Management department, you will play a critical role in identifying and mitigating operational risks across our enterprise.

Key Responsibilities:
  • Develop and maintain business continuity plans and disaster recovery strategies to ensure the restoration of critical business systems.
  • Establish a repeatable framework for mapping critical operations end-to-end, including people, premises, data, third parties, and processes.
  • Develop and maintain measurable risk management tactics and plans to mitigate against business disruptions.
  • Lead regular and periodic testing exercises to validate the capability of recovery and contingency plans.
  • Lead IT recovery and contingency plan efforts, including organizing and leading a team of professionals in the event of a disaster.
  • Facilitate the implementation of approved solutions from risk assessments, exercises, or disruptive events.
  • Develop and maintain all policies, procedures, methodologies, and documentation, including disaster recovery plans and information technology recovery run books.
  • Establish and manage a central online disaster recovery repository to house and maintain all information.
  • Recommend and sponsor critical IT recovery performance targets and ensure effective monitoring systems are developed and in place.
  • Provide training and education on disaster recovery management programs and business continuity/disaster recovery industry best practices.
  • Provide risk management expertise through risk reviews for key business projects, digital initiatives, and process changes.
  • Develop and guide technology improvements and automation in business continuity, disaster recovery, and simulation exercises.
Key Qualifications:
  • Bachelor's degree from a recognized post-secondary institution in technology, business, finance, or a related discipline.
  • 5 years of related experience at progressive levels of accountability with a strong background in delivering business continuity and disaster recovery services.
  • Advanced project management or business analysis experience with strengths in planning, organizational, decision-making, and problem-solving skills.
  • Expert knowledge of data center practices as applied to disaster recovery planning and execution.
  • Proven experience in developing and implementing IT disaster recovery plans, executing plans in a test or live mode, and conducting assessments of architecture, solutions, and technical capabilities.
  • Knowledge of business functions, strategies, services, and products in the area of IT products and services covering data center infrastructure, application system support, architectural frameworks, and disaster recovery best practices.
  • Ability to translate business impact analysis/business continuity requirements and work with technology and business to ensure the appropriate recovery strategy is established.
  • Knowledgeable in current IT trends and technologies, specifically in the Microsoft technology suite.
  • Strong capability in stakeholder management with proven ability to influence required stakeholders for high engagement.
  • Exceptional interpersonal and organizational skills.
  • Demonstrated verbal and written communication skills.
  • Integrity, sound judgment, and decision-making ability.
  • Ability to work in a complex, fast-paced, and rapidly changing business environment.
  • Proven problem-solving experience and excellent communication skills.
  • Certification or designation by industry-recognized organizations such as DRII or BCI.