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Assistant Store Manager

2 months ago


Kitchener, Ontario, Canada Farm Boy Inc. Full time

**Store Manager Assistant**

A Store Manager Assistant is responsible for supporting the Store Manager in the day-to-day operation and management of the assigned store, ensuring a quality service approach to all employees, customers, and suppliers.

**Job Description**

* Provide exceptional customer service while supporting Farm Boy's vision of the best fresh shopping experience.
* Work with the Store Manager, Department Managers, and Retail Specialists to execute strategies aimed at achieving stated goals.
* Develop and lead the team through effective communication, coaching, and training.
* Promote company policies and procedures to ensure compliance.
* Assist in implementing the health and safety program and act on recommendations made by the Joint Health and Safety Committee.
* Participate in community events and ensure Farm Boy's continued community presence.
* Support the Store Manager in retail operations and deliverables, including inventory management, ordering, and quality control.
* Ensure the store is properly protected and that opening and closing procedures are conducted timely and appropriately.
* Maintain the integrity of financial information, safe management, and document retention.

**Qualifications**

* Typically requires a post-secondary program with an emphasis in business, plus 5 to 7 years of progressively responsible managerial experience in retail, preferably in the perishable food industry.
* Successful completion of a Public Health Food Handler certification, Smart Serve, and Basic CPR certification.
* Good knowledge of the retail industry, food products, and superior standards of quality.
* Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
* Excellent organizational, interpersonal, and analytical skills.
* Ability to learn manual and automated systems/tools.
* Experience in working with various computer software programs, such as Microsoft Office.
* Flexible schedule, including weekends, evenings, and holidays.
* Fluency in English and French is an asset.

**Work Environment**

* Providing service to several people or departments, working under many simultaneous deadlines.
* Required to stand and walk for long periods of time during shift.
* Required to lift, carry, or handle heavy objects.

**About Farm Boy**

At Farm Boy, we are passionate about creating a fun, fresh experience for all. We are committed to delivering on our commitments and providing the best fresh shopping experience. As we continue to grow within Ontario, we are excited to welcome new team members who share our passion for providing exceptional customer service and quality products.