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Relationship Manager, International Trade

3 months ago

Vancouver, British Columbia, Canada TD Bank Full time

Work Location:

Canada

Hours:

37.5

Line of Business:

Credit Management

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Job Description

  • Provide specialized Trade Finance (TF) and FX solutions and advisory service to TD commercial clients
  • Promote Trade Finance and FX products and services to existing clients as well as prospect
  • Work closely with external stakeholders and government bodies to provide tailor made solutions to clients
  • Undertakes sales activities to increase Trade Finance and FX share in the client's portfolio.
  • Improve clients experience by coordinating the service delivery with various internal and external stakeholders
  • Coordinate with Relationship Managers activities for the development of TF and FX business
  • Build strong client relationships by providing trusted advisory counselling on TF and FX
  • Conduct joint calls with Relationship managers to ensure joint sales goals are met, new revenue opportunities are identified, and needs of client are assessed
  • Obtain customer feedback on products and competition
  • Enhance client and TD network awareness and experience by arranging Trade Finance and FX Seminars/Training sessions
  • Work closely with other related departments like operations, FI, Treasury etc.. to ensure smooth service delivery
  • Provide feedback to management for future action and improvements of Trade Finance service and product requirements in relation to market needs
  • Liaise regularly with internal and external strategic partners to provide updates on business developments opportunities, Business requirements and Strategy

Job Requirements

  • Keep abreast of new market developments and client expectations
  • Sound experience in managing commercial banking relationships
  • Excellent Communication and Presentation skills
  • Demonstrated interpersonal and relationship building abilities
  • Good technical understanding of Trade and FX products and their associated risks
  • Basic knowledge of latest ICC (International Chamber of Commerce) publications pertaining to trade finance Transactions

Description de poste

  • Fournir aux clients commerciaux de la TD des solutions et des services-conseils spécialisés en matière de financement commercial International et d'opérations de change
  • Promouvoir les produits et services de financement commercial international et de change auprès de la clientèle actuelle et potentielle
  • Travailler étroitement avec les parties prenantes externes et les organismes gouvernementaux en vue d'offrir des solutions personnalisées aux clients
  • Entreprendre des activités de vente pour accroître la part de produits et services de financement commercial International et de change dans les portefeuilles des clients
  • Améliorer l'expérience client en coordonnant la prestation de services avec diverses parties prenantes internes et externes
  • Coordonner les activités de développement des affaires en matière de financement commercial International et d'opérations de change avec celles des autres directeurs des relations-clients
  • Nouer des relations solides avec les clients en offrant des services-conseils de confiance.
  • Tenir des appels avec les directeurs des relations-clients pour s'assurer d'atteindre les objectifs de vente communs, de repérer les nouvelles occasions de développement d'affaires
  • Obtenir la rétroaction des clients sur les produits et la concurrence
  • Organiser des séminaires et des séances de formation destinés aux clients et aux parties prenantes internes dans le but d'accroître leurs connaissances.
  • Travailler étroitement avec les Opérations pour assurer une prestation fluide des services
  • Fournir une rétroaction à la direction aux fins de mise en œuvre de mesures et d'améliorations futures à l'égard des exigences des produits et services en fonction des besoins du marché
  • Communiquer régulièrement avec les partenaires stratégiques internes et externes pour faire le point sur les occasions de développement des affaires, ainsi que sur les exigences et les stratégies d'affaires

Exigences du poste

  • Se tenir au courant des nouveaux développements sur le marché et des attentes de la clientèle
  • Solide expérience en gestion des relations dans le secteur des services bancaires commerciaux
  • Excellentes compétences en communication et en présentation
  • Aptitudes interpersonnelles et capacité à nouer des relations bénéfiques et durables
  • Bonne connaissance technique des produits de financement commercial et de change et des risques qui y sont associés
  • Connaissance de base des plus récentes publications de la Chambre de commerce international sur les opérations de financement commercial International

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you

Language Requirement:

Maîtrise d'une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français /This position requires proficiency in a language other than French to support or deal with customers who require services and support in a language other than French.