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Retail Team Lead

2 months ago

Pickering, Ontario, Canada Freedom mobile Full time
{"title": "Retail Team Lead", "description": "Job Summary

We are seeking a highly motivated and experienced Retail Team Lead to join our team at Freedom Mobile. As a Retail Team Lead, you will be responsible for supervising retail operations, providing outstanding customer service, and driving sales results.

Key Responsibilities
  • Supervise retail operations and ensure that all standard operating policies and procedures are being adhered to.
  • Provide outstanding customer service and ensure that customers have a positive experience in our stores.
  • Meet personal targets and drive peers to achieve store goals through effective mentoring and training.
  • Execute store operations during scheduled shifts, including inventory management, banking, merchandising, and sales.
  • Regularly update team members on sales progress and initiatives.
Requirements
  • Minimum of 1-2 years of progressive retail sales experience.
  • Previous experience in the wireless industry is an asset.
  • A positive demeanor and a commitment to improvement that leads to outstanding customer experiences.
  • Ability to provide constructive feedback to peers.
  • Availability to work a variety of shifts, including evenings, weekends, and statutory holidays.
What We Offer
  • A customizable health and dental benefits program.
  • Opportunities for company-matched pension (according to position).
  • A wellness program that focuses on physical, psychological, financial, and social health.
  • An Employee Assistance Program for you and your family, including Virtual Healthcare.
  • Opportunities to participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
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