Retail Store Team Lead

4 weeks ago


Pickering, Ontario, Canada DAISY MART Full time

Job Summary

At DAISY MART, we are seeking a highly skilled and experienced Retail Store Team Lead to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities

  • Hire, train, and develop a team of retail staff to provide exceptional customer service and achieve sales targets.
  • Authorize payments and manage store finances, including preparing reports on sales volumes and personnel matters.
  • Establish and maintain work schedules, ensuring adequate staffing levels to meet customer demand.
  • Supervise and coordinate the activities of retail staff, providing guidance and support as needed.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Organize and maintain inventory levels, ensuring that stock is accurately recorded and stored.

Requirements

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a retail environment.

Working Conditions

  • Permanent position.
  • English language required.
  • 32 to 40 hours per week.


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