Security Scheduling Supervisor

4 weeks ago

Kingston, Ontario, Canada Paladin Security Full time
Position: Full-Time Security Scheduling Assistant (Temporary)
Term: 3 months (Start Date: ASAP, End Date: Approx. September 1st, 2024)
Location: Kingston Branch - 993 Princess St
Hours: Monday to Friday
Payrate: $18.00-$20.00/hour
Position Overview:
The Kingston branch's scheduling assistant will be temporarily be assisting the operations and management staff in matters such as scheduling, dispatch, training coordination, timesheet review, vacation and absence requests, and other duties as required.
Job Requirements:
  • Assist to client service managers and operations team with administration responsibilities to ensure security services are operating in efficient and effective manner.
  • Maintain positive internal and external relationships with the team and understand company policy and procedure.
  • Supervised field staffs' schedule, available shifts, and training compliances using ERP based software.
  • Responsible for communicating internal management with service coverage status and fulfill the contractual obligation by providing coverage updates.
  • Responsible for making outgoing calls to contact on call field employees and supervisor their schedule.
  • Responsible to record and keep a track of coverage statics and ensure all of employees are getting schedule while adhering compliance requirement for each contract.
  • Identify and assist field employees with their re-cert training schedule and their career growth with the organization.
Qualifications
  • Fluent in English to be able to give adequate, clear, and concise directions
  • Confident and capable of remaining composed under pressure of emergency situations
  • Excellent written and verbal communication skills
  • Must be able to work under team setting
  • Must be able to demonstrate high customer service skills
  • Above average time management skills
  • Adaptable and self-motivated
  • Scheduling and security experience is an asset


Paladin Security: Making the World a Safer and Friendlier Place because we CARE
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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