Sr. Manager, Retail Brick

3 weeks ago

Toronto, Ontario, Canada Restaurant Brands International Full time

About Restaurant Brands International:

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

Our Opportunity:

Restaurant Brands International is looking for a Senior Manager, Retail Brick & Mortar Channel, TH, Canada to drive overall retail sales, profitability, and execution in our brick & mortar (B&M) restaurant channel.

Roles and Responsibilities:

  • Set the overall Retail vision and strategic growth roadmap for the Tims in-restaurant channel across all B&M service modes (in-store, DT, app, kiosk, etc.)
  • Drive and influence B&M channel profitability by conducting holistic analysis on owner margins, inventory shrink/theft, and CAPEX scenarios to recommend ongoing optimizations to the B&M retail business model
  • Define target Retail guest segments, occasions, and need states for the B&M channel to help inform the Category team's assortment strategy and product innovation pipeline
  • Create a store grading framework using deep analytics of store format/site performance characteristics, while collaborating closely with Merchandising and Category to tailor retail assortment & fixture recommendations for restaurants across the system
  • Oversee the design & execution of Retail test markets with the Manager, Retail B&M and collaborate with Ops and Test Markets Team to ensure retail-specific insights & ops procedures are considered, created, and validated
  • Collaborate closely with the Ecomm team on an omni-channel Retail approach that maximizes sales/profitability and elevates guest experience both online and in-store
  • Assist with development and implementation of a Retail discounting & clearance strategy
  • Develop all National Retail owner communication memos and surveys
  • Other duties as assigned

Required Skills:

  • Post-secondary degree with 3-5 years of relevant experience
  • Conceptual thinker with ability to design & evaluate new frameworks & business models
  • Analytical, data driven mindset and proficient with conducting quantitative analysis
  • Proven ability to manage complex projects and influence cross-functional stakeholders
  • Strong teamwork, communication, and interpersonal skills
  • Advanced skill in Microsoft Excel and PowerPoint

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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